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Backup doesn't always work Expand / Collapse
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Posted 21/03/2008 3:08:10 PM
Junior Member

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Group: Forum Members
Last Login: 3/05/2011 6:10:18 PM
Posts: 6, Visits: 33
After entering my data I always backup my file. I use the menu Housekeeping, and select Create Backup. Mysf tells me the backup has been created. When I look at the backup directory, I sometimes see the zip file with size 1KB and the mysf file with 0KB. If I go back and do the backup again, it then works ok and gives me correct files. The way I became aware of this was I wanted to try a new transaction, so I created a backup, entered the transaction, wasn't happy with it, so I immediately did a restore from backup, and ended up with a live file with 0KB, ie, lost everything. Fortunately I had an external backup from the day before and could restore from it.
Post #3867
Posted 24/03/2008 8:53:12 PM


MySF Administrator

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Group: Administrators
Last Login: 4/11/2010 3:24:01 PM
Posts: 464, Visits: 633
Hi,

A file size of 0 kb indicates that the file was either not written, not written completely or that writing the file was not yet completed when you went to investigate the contents of that directory.

We have not heard of this problem before in MySF Manager and will retest this area of the software to make sure that there are no problems.

Regards,

MySF
Post #3876
Posted 25/03/2008 5:28:23 PM
Junior Member

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Last Login: 3/05/2011 6:10:18 PM
Posts: 6, Visits: 33
I don't believe that it is a timing issue, as my backup directory is still showing the files as 0kb and 1kb. Over the last three weeks, there are three occurances of these file sizes in my backup directory. Also, as I described in my initial statement, while in MySF I did a backup, then did some transactions, and then did a restore, so MySF was controlling the completion of its files, and I assume the integrity.
Post #3882
Posted 6/04/2008 10:23:57 PM


MySF Administrator

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Group: Administrators
Last Login: 4/11/2010 3:24:01 PM
Posts: 464, Visits: 633
Hi,

We have run some tests on this and have not been able to replicate the problem.

Please let us know what operating system you are running (Win 2000/ XP / Vista / Mac OSX / other?) and if you are creating these backups over a network or your local machine.

Regards,

MySF
Post #3894
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