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Regular Member
 
Group: Forum Members
Last Login: 18/05/2008 6:52:50 PM
Posts: 28,
Visits: 89
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| After upgrading to version 3.1.2, I was unable to load my fund file from the opening screen. I received an error message suggesting that the file had been moved or renamed or changed to "read only" or damaged. On checking, I found that my file had neither been moved, nor renamed, nor changed to "read only". I had to restore from my latest backup. A similar thing happened to me after the upgrade to Version 3.0.0. Has anyone else had a similar experience? Might this indicate a bug either in MySF or in the upgrade installer?
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MySF Administrator
Group: Administrators
Last Login: 29/01/2012 4:16:49 PM
Posts: 208,
Visits: 958
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After restoring from your backup, were you able to access your fund file in MySF 3.1.2?
Please send us a copy of your fund file so that we can assess if it has any minor errors that may prevent it from opening. Please forward the file to info@mysf.com.au.
Regards,
MySF
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Regular Member
Group: Forum Members
Last Login: 18/05/2008 6:52:50 PM
Posts: 28,
Visits: 89
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| Yes - everything seemed to be fine after the restore. I will e-mail my file later today.
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MySF Administrator
Group: Administrators
Last Login: 29/01/2012 4:16:49 PM
Posts: 208,
Visits: 958
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Hello,
If the restore has loaded correctly, then I would assume that you have been working on the restored fund?
If this is the case, would you still like for us to look through your fund file and assess what has gone wrong?
Regards,
MySF
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Regular Member
Group: Forum Members
Last Login: 18/05/2008 6:52:50 PM
Posts: 28,
Visits: 89
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I have sent the file to you today, so it may be worth checking, to ensure that I don't have this problem on future upgrades.
Thanks.
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