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RE: Report Error - Crashes MYSF for Asset Listing Rpt

MySF2 — Wed, 20 Jan 2010 20:20:57 GMT

Hello,

Could you please let us know what operating system you are using (Windows 2000/XP/Vista/ Win 7) and whether you are using a 32bit or 64 bit operating system. You can find information about your operating system via Start > Control Panel > System.

Regards,

MySF

RE: Report Error - Crashes MYSF for Asset Listing Rpt

amsweeting — Wed, 20 Jan 2010 17:25:19 GMT

Many thanks, seems to be working with reports, having some isues printing the reports out of MYSF, Not sure this is an MYST issue

RE: Report Error - Crashes MYSF for Asset Listing Rpt

MySF2 — Wed, 20 Jan 2010 13:37:21 GMT

Hello,

MySF Manager uses Crystal Reports to create, export, and print the various reprots. From the error message it looks like Crystal Reports may not have installed properly.

Please follows the directions in the 5th post of this thread: [url=http://www.mysf.com.au/members/Topic4369-24-1.aspx]http://www.mysf.com.au/members/Topic4369-24-1.aspx[/url] to reinstall this component.

Regards,

MySF

Report Error - Crashes MYSF for Asset Listing Rpt

amsweeting — Wed, 20 Jan 2010 06:59:26 GMT

Following happens when running an Asset Report and this is the following log :

(Running MYSF on Windows 7 Home Premium 64 bit)

****************** Error Occured on:Wednesday, 20 January 2010 ******************
The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.
at CrystalDecisions.CrystalReports.Engine.Reportdocument..ctor()
at RptAssetListingCommonOnly..ctor()
at FrmReportTool.LnkPreviewAssetReport_LinkClicked(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)
at System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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An error has occurred while attempting to load the Crystal Reports runtime.

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
at CrystalDecisions.CrystalReports.Engine.Reportdocument.CheckForCrystalReportsRuntime()
at CrystalDecisions.CrystalReports.Engine.Reportdocument..cctor()
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