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Junior Member
Group: Forum Members
Last Login: 5/10/2008 7:48:47 PM
Posts: 1,
Visits: 5
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| Since downloading 5.02 (which may be coincidental) each time I have tried to generate a report using the Report Tool an error message appears suggesting to close MYSF as there has been an error which may effect the data. I have tried a range of things including restarting the computer, as well as closing and reopening MYSF as per the error message. I also receive the same error message when I checked using an old file. I have tried installing 5.02 again and also tried the repair option in the installation program. Any suggestions ??
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MySF Administrator
Group: Administrators
Last Login: 2 days ago @ 5:53:34 PM
Posts: 90,
Visits: 363
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Hello,
It would be beneficial to us if you could send us a copy of your MySF error log file. This file is located under C:\MySFError.log. Please send it to info@mysf.com.au
This sounds like a Crystal Reports error (a third party software we use to display reports to you within MySF Manager). Please re-install Crystal Reports with the following link:
Please click here to download the Crystal Reports installer.
If you have any problems with the above, please do not hesitate to contact us.
Best Regards,
MySF
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